Hotel Xcaret Mexico All Parks ★★★★★

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Hotel Xcaret Mexico All Parks All Fun Inclusive | Playa del Carmen

Carretera Federal Chetumal Puerto Juarez, 77710 Playa del Carmen, Mexico

➤ Hotel Xcaret Mexico All Parks All Fun Inclusive | Quintana Roo

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Situated in Playa del Carmen, 6 km from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico All Parks All Fun Inclusivehas a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. Around 6 km from ADO International Bus Station, the property is also 6 km away from Disabled-friendly beach and offers free WiFi. The resort has a restaurant, and Kool Beach Club is 7 km away.

At the resort, rooms have a balcony. Each room is fitted with a private bathroom with free toiletries, while selected rooms are equipped with sea views. At Hotel Xcaret Mexico All Parks All Fun Inclusiverooms come with air conditioning and a flat-screen TV.

A buffet breakfast can be enjoyed in the breakfast area.

The wellness area at the accommodation is comprised of a hot tub and a fitness centre. Guests can take part in various activities in the surroundings, including snorkelling and hiking.

Staff at the reception can provide information on what to do in the area.

Church of Guadalupe is 8 km from Hotel Xcaret Mexico, while Rio Secreto is 3.3 km from the property. Cozumel International Airport is 21 km away, and the property offers a free airport shuttle service.

Please do consider that the rate for children is not included, children must pay at the check in.
Enjoy full free access to Experiencias Xcaret’s nature parks and tours( (Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-ha and Xenotes), as well as each of their dining plans.

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Room choices in Hotel Xcaret Mexico All Parks

Hotel Xcaret Mexico All Parks Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Free toiletries
Bedroom Alarm clock
Outdoors Outdoor furniture, Beachfront, Sun terrace, Private beach area, Balcony, Terrace, Garden
Activities Bicycle rental, Bingo, Aerobics, Live sport events (broadcast), Live music/performance, Themed dinner nights Additional charge, Bike tours, Walking tours, Pub crawls, Temporary art galleries Off-site, Beach, Badminton equipment, Tennis equipment, Water park, Evening entertainment, Kids' club, Water sport facilities on site, Entertainment staff, Mini golf, Cycling, Canoeing, Darts, Table tennis, Billiards, Children's playground, Games room, Hot tub, Golf course (within 3 km) Additional charge, Tennis court
Living Area Desk
Food & Drink Coffee house on site, Fruits, Wine/champagne, Kid-friendly buffet, Kid meals, Special diet menus (on request), Breakfast in the room, Bar, Minibar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Accessible parking
Reception services Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Strollers, Baby safety gates, Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning, Laundry Additional charge
Business facilities Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box
General Shuttle service, Adult only, Minimarket on site, Shared lounge/TV area, Vending machine (snacks), Designated smoking area, Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Chapel/shrine, Soundproof rooms, Lift, Barber/beauty shop, Facilities for disabled guests, Airport shuttle, Non-smoking rooms, Room service
2 swimming pools Open all year, Open all year, All ages welcome, Pool/beach towels, Pool bar, Sun umbrellas, Fence around pool
Wellness Kids' pool, Fitness/spa locker rooms, Personal trainer, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Facial treatments, Beauty Services, Sun umbrellas, Water slide, Open-air bath, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna
Languages spoken English, Spanish

Hotel Xcaret Mexico All Parks Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash Hotel Xcaret Mexico All Parks All Fun Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
During your stay, the transportation service is included from the airport to the hotel(roundtrip), as well as all our Parks and Tours( every 30 minutes). Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight.

Stay date changes are subject to the cancellation policies.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Hotel Xcaret Mexico All Parks All Fun Inclusive

Hotel Xcaret Mexico

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

How do I get the best price guarantee for Hotel Xcaret Mexico All Parks?

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Is WiFi available at Hotel Xcaret Mexico All Parks?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel Xcaret Mexico All Parks?

Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Accessible parking

What are the outdoor activities at Hotel Xcaret Mexico All Parks

Outdoor furniture, Beachfront, Sun terrace, Private beach area, Balcony, Terrace, Garden

What languages are spoken at Hotel Xcaret Mexico All Parks?

English, Spanish

What are the general services offered at Hotel Xcaret Mexico All Parks?

Shuttle service, Adult only, Minimarket on site, Shared lounge/TV area, Vending machine (snacks), Designated smoking area, Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Chapel/shrine, Soundproof rooms, Lift, Barber/beauty shop, Facilities for disabled guests, Airport shuttle, Non-smoking rooms, Room service

Are pets allowed at Hotel Xcaret Mexico All Parks?

Pets are not allowed.

What is the check-in time at Hotel Xcaret Mexico All Parks?

From 15:00

What is the check-out time at Hotel Xcaret Mexico All Parks?

Until 12:00

100% real reviews of Hotel Xcaret Mexico All Parks

If you have any questions regarding the facilities or services provided at Hotel Xcaret Mexico All Parks, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Xcaret Mexico All Parks
two day adventure break
excellent facilities
easy to get lost
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Xcaret Mexico All Parks
Very pretty and enjoyable fun inclusive but the lack of proper beach is disappointment
The property is beautiful and very well maintained. The garden suite was spacious and perfect for our family of 3. Housekeeping came to turn down the room several times a day which we were happy about. Mini bar was stocked with drinks (though they never refilled them) and there were some snacks in the room (also never replenished). The primary selling point of this place is how kid friendly it is. There is an abundance of stuff to do for kids, all the parks are included in the price. We visited the Xcaret park and xplore, which my husband and daughter loved. Transport was a breeze, the shuttles run every 15-20 mins from the hotel. The parks are superb when the weather isn’t ideal for lounging by the pools/“beach”. I read a lot of scary reviews about staff accosting you with sales pitches and being nasty but thankfully we didn’t experience this. I actually thought the staff was pretty friendly and helpful. I did notice many sales people “treating” families to breakfast or whatever (which I’m not sure why since all food is included) but I surmise it’s a pitch to someone not staying at the hotel? Concierge does get a little “salesy” at times but nothing too terrible. They would ask us if we plan on returning, in an attempt to sell the loyalty program, we politely declined and that was the end of it. Concierge was always helpful and answered all our questions. I also read some really bad reviews from others about the check in process but again, we found it pretty easy. We arrived after a long flight, were greeted with smiles and a helpful bellhop and breezed through check in. They even let us check into our room early even though check in isn’t until 3. Restaurants were always busy but we never had to wait more than 20 mins or so. Each restaurant has very pretty decor and ambience but I was not a fan of the food at all. This was a total let down since I have been to Tulum and food there is sensational. All the buffets hot foods were always cold.
There are some major flaws, starting with the customer service representative who emailed me a VERY nasty email 30 days out telling me my credit card could not be processed and the reservation would be cancelled and that “accounting will not run a card twice.” Of course I freaked out because we had this trip booked for months and it’s new years holiday and we paid already like $4000 for flights for my whole family. I called Amex and the hotel never actually tried to run the card. I guess this is some automated email? I don’t know, but their system of sending a payment link 30 days out and having some agent robotically tell me over and over my reservation would be cancelled within 24 hours was horrible to say the least. Thankfully I was able to resolve this but the stress it caused me is beyond words due to the countless incomprehensible emails and back and forth with a representative who does not speak good English. Second, the food was not very good. We managed to get by but with difficulty. My daughter is 12 and she survived on the spaghetti for 4 days. Third, the property is not actually on the beach. There is a tiny man made “beach” area but the chairs by pool and the manmade beach are very limited, especially during busy holiday time. Be prepared to get up early and claim a chair! Fourth, the walls are paper thin. At night you hear every door slam and chair drag across the floor and voice in the hallway. We were lucky that our garden suite was further away from main areas, but I have NO idea how people survive the trip with a room that walks out to lobby or pool. It’s quite noisy with all the kids and families. If you’re looking for a romantic couples getaway, I wouldn’t recommend this hotel. It’s perfect for families and travelers with kids. If it wasn’t to take my daughter for winter break, I would definitely not come back. It’s quite expensive for what you get.
10,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Xcaret Mexico All Parks
Worth every penny!
This place is great! Beautiful property.
10,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Xcaret Mexico All Parks
we had an amazing stay here. one night but we’re allowed to use the facilities and parks for two whole days. staff were
everything.
nothing

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