Hotel Xcaret Mexico All Parks

Hotels & Resorts
Playa del Carmen
Hotel Xcaret Mexico All Parks All Fun Inclusive
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FROM 526,00 (USD $)

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Hotel Xcaret Mexico All Parks All Fun Inclusive | Playa del Carmen

Carretera Federal Chetumal Puerto Juarez, 77710 Playa del Carmen, Mexico

➤ Hotel Xcaret Mexico All Parks All Fun Inclusive | Quintana Roo

Experience world-class service at Hotel Xcaret Mexico All Parks All Fun Inclusive

Located in Playa del Carmen, 8 km from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico All Parks All Fun Inclusive provides accommodation with free bikes, free private parking, a fitness centre and a garden. Among the various facilities are a shared lounge, a terrace, as well as a bar. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property.

The resort features certain rooms with river views, and each room includes a balcony. All units at Hotel Xcaret Mexico All Parks All Fun Inclusive include air conditioning and a desk.

The daily breakfast offers buffet, continental or American options. At the accommodation you will find a restaurant serving Brazilian, Caribbean and Japanese cuisine. Vegan and gluten-free options can also be requested.

At Hotel Xcaret Mexico All Parks All Fun Inclusive guests are welcome to take advantage of a sauna and a hot tub. You can play billiards, table tennis and darts at this 5-star resort, and the area is popular for canoeing and cycling.

ADO International Bus Station is 8.1 km from the resort, while Church of Guadalupe is 11 km away. The nearest airport is Cozumel International Airport, 28 km from Hotel Xcaret Mexico All Parks All Fun Inclusive.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

See photos for Hotel Xcaret Mexico All Parks

Review score

Based on 71 reviews

Facilities

9.5

Cleanliness

9.5

Comfort

9.6

Value for money

8.7

Location

9.3

Total

9.2

Free WiFi

8.8

Room choices in Hotel Xcaret Mexico All Parks

X 3 X 3

Suite River View

X 3

Swim Up Ocean Front

X 3 X 3

Suite Garden

X 3 X 3

Suite Ocean View

X 3 X 3

Swim Up Garden View

X 3

Suite Ocean Front Adults

X 3

Junior Suite Ocean Front

X 3 X 3

Junior Suite

X 3

Suite

X 3

Suite with Spa Access

X 3

Suite with River View

X 3

Junior Suite with Sauna

Hotel Xcaret Mexico All Parks Services

Pets	Pets are allowed. Charges may be applicable.
Internet	WiFi is available in all areas and is free of charge.
Bathroom	Free toiletries
Bedroom	Alarm clock
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Private beach area, Balcony, Terrace, Garden
Activities	Bicycle rental, Bingo, Aerobics, Live sport events (broadcast), Live music/performance, Themed dinner nights Additional charge, Bike tours, Walking tours, Pub crawls, Temporary art galleries Off-site, Beach, Badminton equipment, Tennis equipment, Water park, Evening entertainment, Kids' club, Water sport facilities on site, Entertainment staff, Mini golf, Cycling, Canoeing, Darts, Table tennis, Billiards, Children's playground, Games room, Hot tub, Golf course (within 3 km) Additional charge, Tennis court
Living Area	Desk
Food & Drink	Coffee house on site, Fruits, Wine/champagne, Kid-friendly buffet, Kid meals, Special diet menus (on request), Breakfast in the room, Bar, Minibar, Restaurant
Parking	Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Accessible parking
Reception services	Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services	Strollers, Baby safety gates, Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services	Daily housekeeping, Ironing service Additional charge, Dry cleaning, Laundry Additional charge
Business facilities	Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box
General	Shuttle service, Adult only, Minimarket on site, Shared lounge/TV area, Vending machine (snacks), Designated smoking area, Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Chapel/shrine, Soundproof rooms, Lift, Barber/beauty shop, Facilities for disabled guests, Airport shuttle, Non-smoking rooms, Room service
2 swimming pools	Open all year, Open all year, All ages welcome, Pool/beach towels, Pool bar, Sun umbrellas, Fence around pool
Wellness	Kids' pool, Fitness/spa locker rooms, Personal trainer, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Facial treatments, Beauty Services, Sun umbrellas, Water slide, Open-air bath, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna
Languages spoken	English, Spanish

Hotel Xcaret Mexico All Parks Terms and Conditions

Check-in	From 15:00. Guests are required to show a photo identification and credit card upon check-in
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit	A damage deposit of US$200 is required on arrival. That's about € 179. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds	Child policiesChildren of any age are welcome.Children 18 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
Age restriction	The minimum age for check-in is 18
Pets	Pets are allowed. Charges may be applicable.
Accepted payment methods	Cash

To consider

During your stay, the transportation service is included from the airport to the hotel(roundtrip), as well as all our Parks and Tours( every 30 minutes). Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight.

Stay date changes are subject to the cancellation policies.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Other known names for Hotel Xcaret Mexico All Parks

Hotel Xcaret Mexico All Parks All Fun Inclusive

Hotel Xcaret Mexico

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Frequently asked questions about Hotel Xcaret Mexico All Parks

How do I get the best price guarantee for Hotel Xcaret Mexico All Parks?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hotel Xcaret Mexico All Parks. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hotel Xcaret Mexico All Parks?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel Xcaret Mexico All Parks?

Free private parking is possible on site (reservation is not needed)., Valet parking, Parking garage, Accessible parking

What are the outdoor activities at Hotel Xcaret Mexico All Parks

Outdoor furniture, Beachfront, Sun terrace, Private beach area, Balcony, Terrace, Garden

What languages are spoken at Hotel Xcaret Mexico All Parks?

English, Spanish

What are the general services offered at Hotel Xcaret Mexico All Parks?

Shuttle service, Adult only, Minimarket on site, Shared lounge/TV area, Vending machine (snacks), Designated smoking area, Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Chapel/shrine, Soundproof rooms, Lift, Barber/beauty shop, Facilities for disabled guests, Airport shuttle, Non-smoking rooms, Room service

Are pets allowed at Hotel Xcaret Mexico All Parks?

Pets are allowed. Charges may be applicable.

What is the check-in time at Hotel Xcaret Mexico All Parks?

From 15:00. Guests are required to show a photo identification and credit card upon check-in

What is the check-out time at Hotel Xcaret Mexico All Parks?

Until 12:00

100% real reviews of Hotel Xcaret Mexico All Parks

If you have any questions regarding the facilities or services provided at Hotel Xcaret Mexico All Parks, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

United States of America

Estella

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Exceptional

My Butlers were amazing, they did a great job assisting me and my family. They made our vacation run smoothly.

United States of America

Felipe

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Wonderful

In general, it was an amazing experience for the All Fun Inclusive resort. Staff was exceptional, and everyone there was making sure we were having a great time. There are a lot of activities and theme parks to visit that the only thing you will need is enough time to enjoy every single one of them.

Room service took a little too long, and as a result, the food was a little cold.

United States of America

Lupe

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Exceptional

Awesome

United States of America

Jaramillo

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

We really enjoyed the overall staff and how friendly and informative they are.

Staff was really friendly and made the stay enjoyable at the hotel.

United States of America

Mitzi

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

It was a good stay over all

I loved that the parks are included in the stay room service 24/7 beautiful hotel

The octopus water slide/pool has been down for a month so my kids were bummed out they couldn’t go on it

United States of America

Alex

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

perfect place to relax and have fun

everything

N/A

United States of America

Erik

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Exceptional

Everything

Nothing

United States of America

Alysia

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Best resort I've ever been to.

Xcaret Mexico was every single thing you would want a luxury resort to be. Facilities were immaculate and beautiful. Staff was kind, helpful and quick. Food was divine

I had not one negative experience. Everything was great.

Australia

Jessica

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Wonderful first time in Mexico

Clean. Fun and lots to do. Staff were lovely. Food was amazing

The spa flooded

Kuwait

Ahmad

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Excellent hotel and activities but need to improve food and restaurant

Activity and swimming area

Food very bad. Not tasty and most of meat are made by pork

United Kingdom

Mark

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

two day adventure break

excellent facilities

easy to get lost

United States of America

Jacqueline

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Very pretty and enjoyable fun inclusive but the lack of proper beach is disappointment

The property is beautiful and very well maintained. The garden suite was spacious and perfect for our family of 3. Housekeeping came to turn down the room several times a day which we were happy about. Mini bar was stocked with drinks (though they never refilled them) and there were some snacks in the room (also never replenished). The primary selling point of this place is how kid friendly it is. There is an abundance of stuff to do for kids, all the parks are included in the price. We visited the Xcaret park and xplore, which my husband and daughter loved. Transport was a breeze, the shuttles run every 15-20 mins from the hotel. The parks are superb when the weather isn’t ideal for lounging by the pools/“beach”. I read a lot of scary reviews about staff accosting you with sales pitches and being nasty but thankfully we didn’t experience this. I actually thought the staff was pretty friendly and helpful. I did notice many sales people “treating” families to breakfast or whatever (which I’m not sure why since all food is included) but I surmise it’s a pitch to someone not staying at the hotel? Concierge does get a little “salesy” at times but nothing too terrible. They would ask us if we plan on returning, in an attempt to sell the loyalty program, we politely declined and that was the end of it. Concierge was always helpful and answered all our questions. I also read some really bad reviews from others about the check in process but again, we found it pretty easy. We arrived after a long flight, were greeted with smiles and a helpful bellhop and breezed through check in. They even let us check into our room early even though check in isn’t until 3. Restaurants were always busy but we never had to wait more than 20 mins or so. Each restaurant has very pretty decor and ambience but I was not a fan of the food at all. This was a total let down since I have been to Tulum and food there is sensational. All the buffets hot foods were always cold.

There are some major flaws, starting with the customer service representative who emailed me a VERY nasty email 30 days out telling me my credit card could not be processed and the reservation would be cancelled and that “accounting will not run a card twice.” Of course I freaked out because we had this trip booked for months and it’s new years holiday and we paid already like $4000 for flights for my whole family. I called Amex and the hotel never actually tried to run the card. I guess this is some automated email? I don’t know, but their system of sending a payment link 30 days out and having some agent robotically tell me over and over my reservation would be cancelled within 24 hours was horrible to say the least. Thankfully I was able to resolve this but the stress it caused me is beyond words due to the countless incomprehensible emails and back and forth with a representative who does not speak good English. Second, the food was not very good. We managed to get by but with difficulty. My daughter is 12 and she survived on the spaghetti for 4 days. Third, the property is not actually on the beach. There is a tiny man made “beach” area but the chairs by pool and the manmade beach are very limited, especially during busy holiday time. Be prepared to get up early and claim a chair! Fourth, the walls are paper thin. At night you hear every door slam and chair drag across the floor and voice in the hallway. We were lucky that our garden suite was further away from main areas, but I have NO idea how people survive the trip with a room that walks out to lobby or pool. It’s quite noisy with all the kids and families. If you’re looking for a romantic couples getaway, I wouldn’t recommend this hotel. It’s perfect for families and travelers with kids. If it wasn’t to take my daughter for winter break, I would definitely not come back. It’s quite expensive for what you get.

United States of America

Mary

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Worth every penny!

This place is great! Beautiful property.

New Zealand

Allanah

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

we had an amazing stay here. one night but we’re allowed to use the facilities and parks for two whole days. staff were

everything.

nothing

United States of America

Monica

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

We brought the kids on vacation they fell in love

Everything was included the rooms were great and the staff was very friendly and attentive

Very big clean and beautiful

United States of America

Erin

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Excellent service and best overall value to the most beautiful place

The service is always excellent as this is our second time staying at the hotel. Overall we felt safe and appreciate the included transportation.

The pillows are way too soft. The hallways are always noisy with loud noises at night, doors slamming and people yelling. The price is a bit high.

Costa Rica

Alejandro

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Great experience with the caveat of needing more options for the really young ones

The whole complex is enormous, you can take a day just to see everything it has to offer. Lots of food options, everything we tried was great, specially the japanese restaurant. Buses to the parks are constant and we didn't have to wait long.

Their reservations system was down when we arrived and it took a while to check in. We went there with our 3 year old and many activities were restricted for older kids with not much to offer for her, this includes the kids club and many of the park attractions. I would recommend it for families with older kids over 120cm height.

United Kingdom

Lulu

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Exceptional

very nice people and nice food

Panama

Monica

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Wonderful

Very clean and good service

The check out process. Very long line.

Brazil

Juliana

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hotel Xcaret Mexico All Parks

Beautiful place with lack of information and not organized.

It is enourmous with plenty of pools and beautiful. Many restaurants.

We asked for room service and were told the time to get a meal prepared was 2 hours! We slept hungry. Also they told me I didn’t pay for the stay and I had to prove I did, then they said they were sorry. Also there is lack of information, no one told us we had to reserve some restaurants and transportation. Also our bracelet was not working and when I went back to the reception they asked us to get on this huge line where people were checking in. There is no pool with warm water and it’s not very friendly for a 3 year old toddler as he couldn’t use the kids facilities. Only 4 years old and up. There was only an octopus pool available and a game room that was not friendly for his age. Also the shower was low pressure.

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- Hotel Xcaret Mexico All Parks All Fun Inclusive -

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Hotel Xcaret Mexico All Parks ★★★★★

FROM 526,00 (USD $)

Online booking

Book as you like

Hotel Xcaret Mexico All Parks All Fun Inclusive | Playa del Carmen

➤ Hotel Xcaret Mexico All Parks All Fun Inclusive | Quintana Roo

See photos for Hotel Xcaret Mexico All Parks

Room choices in Hotel Xcaret Mexico All Parks

Hotel Xcaret Mexico All Parks Services

Hotel Xcaret Mexico All Parks Terms and Conditions

Other known names for Hotel Xcaret Mexico All Parks

Hotel Xcaret Mexico All Parks All Fun Inclusive

Hotel Xcaret Mexico

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Frequently asked questions about Hotel Xcaret Mexico All Parks

How do I get the best price guarantee for Hotel Xcaret Mexico All Parks?

Is WiFi available at Hotel Xcaret Mexico All Parks?

Is there free parking available at Hotel Xcaret Mexico All Parks?

What are the outdoor activities at Hotel Xcaret Mexico All Parks

What languages are spoken at Hotel Xcaret Mexico All Parks?

What are the general services offered at Hotel Xcaret Mexico All Parks?

Are pets allowed at Hotel Xcaret Mexico All Parks?

What is the check-in time at Hotel Xcaret Mexico All Parks?

What is the check-out time at Hotel Xcaret Mexico All Parks?

100% real reviews of Hotel Xcaret Mexico All Parks

Estella

Felipe

Lupe

Jaramillo

Mitzi

Alex

Erik

Alysia

Jessica

Ahmad

Mark

Jacqueline

Mary

Allanah

Monica

Erin

Alejandro

Lulu

Monica

Juliana

How can we help you?

- Hotel Xcaret Mexico All Parks All Fun Inclusive -